Payment solution for gaming arcades and amusement centers
A payment solution for gaming arcades and amusement centers arranges card acceptance at the counter and the change desk and connects to cashless play under your Ksa exemption. LunaPay is a payment provider built precisely for this sector in the Netherlands: multiple licensed acquirers keep your acceptance stable, affordable by design and built on the permit and Cruks practice your sector knows.
Why gaming arcades are treated as high-risk
A gaming arcade is a fully regulated business, with an operating permit from the Kansspelautoriteit, the Dutch gambling authority, and a completed Bibob integrity screening. Yet banks and payment service providers treat the sector as high-risk, whether the sign on your building says gaming arcade, amusement center or casino. It comes with the nature of gambling: the MCC classification (Merchant Category Code 7995 for gambling) automatically places you in the risk category, issuers decline card transactions on that code more often, and the sector carries a historical image of chargebacks. The result: applications stall, or a provider pulls out over time, even for a neatly licensed venue. We know that dynamic and set up your acceptance with partners that accept the sector, at a rate that fits a market that watches its costs.
Card payments, cashless and stability: what we arrange
Your venue runs on familiar guests, clear rules and equipment that simply has to work. Your payment solution belongs on that list: affordable by design, stable, and without having to reinvent your whole setup.
Card acceptance at the counter, change desk and top-up point
A fixed terminal at the counter or the change desk, with mobile terminals added where useful. Contactless, chip and phone payments are all standard. If your venue runs cashless, we process the card payment your guest uses to load play credit, connecting to the cashless play system that operates under your Ksa exemption. Your guest pays like anywhere else, and you keep a grip on your cash.
Made affordable, not expensive
Going cashless and taking card payments have a reputation for being costly in this sector. Not with us. We work on transparent IC++, sharply priced, so card costs do not eat into your margin in a market that is already under pressure. What it means for your venue depends on your volume and your setup, and we calculate that clearly for you up front.
Multiple acquirers behind every transaction
The payment chain looks critically at this sector, and an acquirer can tighten its policy. That is why every transaction with us can run across multiple licensed European acquirers: if one drops out or falters, another takes over instantly. Your guest notices nothing, and your revenue does not stall because of a single party.
Works with your existing setup
We are the payment and acceptance layer, not your machine supplier or your cashless system vendor. We connect to the till, the equipment and the cashless system you already have, and arrange the card processing and MCC registration around them. So you do not have to refit your venue to take stable card payments.
Fast settlement, insight and one fixed contact
Your revenue is paid out to your business account, depending on your package in some cases the next business day. In the LunaPay Insights dashboard you follow your revenue live, your busy hours and how your guests pay. And you have one fixed contact who knows the sector, not a rotating call center.
Curious what this means for your venue? Calculate your rate estimate or request your personal proposal.
Also for
Slot machine arcades and amusement centers that want to take card and contactless payments at the counter or the change desk, including venues with casino in their name. From a single location to multiple venues under one management: your guests pay on the spot, and you keep overview and control of your cash. If you run a cashless play setup under a Ksa exemption, we connect to it.
Your payments keep running.
Most providers rely on a single acquirer, the party that processes your card transactions. If that one goes down or refuses your sector, your payments stop. With us, every transaction runs across multiple licensed acquirers. If one declines or falters, another takes over instantly. That is what we call multi-acquiring. In a sector where the payment chain's policy can shift, that spread is the difference between carrying on and a venue where nobody can pay.
Read how multi-acquiring worksWhere are you now?
Secure and compliant.
We work exclusively with regulated, licensed European acquiring partners. Your payments run over certified infrastructure, with PCI DSS for handling card data, 3-D Secure and SCA under PSD2 for strong customer authentication, and careful AML and KYC checks at onboarding. That keeps your acceptance not only stable, but demonstrably in order.
Read how we handle safety and continuityLive in three steps.
Book a video call
In a short video call of around 15 minutes we go through your situation, your volume and a start date. No strings, and no visit needed.
Send your documents
You get a clear checklist and an upload link. We think along and keep it simple.
Go live and get paid
After approval we set everything live. Ready to get paid.
Worry-free payments at a sharp rate.
Sharp, competitive rates on transparent IC++, with no surprises, and the certainty of multiple acquirers behind the scenes. What it means for your sector depends on your volume and your profile.
Frequently asked questions about payments in your arcade
Which payment provider accepts a gaming arcade or amusement center?
LunaPay arranges card acceptance for gaming arcades and amusement centers, at the counter and the change desk, with multiple licensed acquirers as backup and partners that accept the sector. That includes venues with casino in their name.
Can I offer card payments at the machine?
Dutch regulation does not allow direct card payments on the slot machine itself. Money goes in as cash or, with an exemption from the Kansspelautoriteit, through a cashless play system that keeps track of play credit. We arrange card payments at the counter and the change desk, and process the card payment your guest uses to load that play credit.
Isn't cashless or card payment expensive for an arcade?
That is the image in the sector, but not with us. We work on transparent IC++, sharply priced, so card costs do not unnecessarily touch your margin.
Why do banks refuse payments for slot machines?
Usually because of the MCC classification (7995 for gambling) and historically higher chargeback figures, not because of your business. We are set up precisely for this sector.
Does LunaPay work with my existing machines, till and cashless system?
Yes. We are the payment and acceptance layer, not your machine or system supplier. We connect to your till, your equipment and your cashless setup and arrange the card processing and MCC registration around them.
Do you also provide the cashless play system or the Ksa exemption?
No. The cashless play system and the associated exemption sit with you and your system supplier. We connect to it and process the card payments around it, so the payment side is correct and stays stable.
What if one acquirer refuses my transactions or fails?
Then another licensed acquirer takes over instantly. That is the core of multi-acquiring: your acceptance never depends on a single party.
Do you take the permit and Cruks requirements of my sector into account?
Yes. We know the requirements that rest on gaming arcades, including the exemption practice for cashless play, and we set up your payment solution to sit seamlessly alongside your licensed operation.
High-risk? No-problem.
Request your personal proposal and find out what we can arrange for gaming arcades and amusement centers.